Business Directory | Classified Ads in Zimbabwe | Zimbabwe Yellow Pages

Terms & Conditions


 1. Publication of Advertisements / Authorisation

1.1 The entry/contract form duly signed by the Client shall serve as a written contract between the Client and the Advertiser, hereby authorise E-Directories (Pvt) Ltd to publish the advertisements as specified within this signed contract form.

1.2 The signatory on the entry/contract form warrants that he is the duly authorized representative of the Client and that he is mandated to place advertisements on behalf of the Client. The Client agrees and accepts that in the event that the authorized representative who concluded the contract leaves the employ of the Client for any reason whatsoever such authorized representative’s actions shall at all times remain binding on the Client and it may not raise the defence of lack of authority.

1.3 The contract duly signed by the Client shall be deemed to have been accepted by the Advertiser upon receipt thereof either by hand delivery, fax or email the place of acceptance being its offices. 

1.4 Upon receipt of the signed contract/entry form the Advertiser’s Administration Clerk shall confirm the contract and the party to be invoiced which confirmation shall be binding on the Client. 

2. Duration of Contract

2.1 The contract shall commence on the date of signature and remain in force for a period of one (1) year. In the absence of a letter of cancellation from the Client to the Advertiser on the Client’s official letterhead and signed by the Client’s duly authorized representative one month prior to the expiry of the initial period the contract shall automatically continue into the new financial year and the Client shall be invoiced for the amount stipulated in the initial contract.

3. Artworks

3.1 All artwork material comprising of descriptive texts, logos, company colours, keywords, websites and the like shall be sent to the Advertiser within five (5) working days from the date of signing of the contract/entry form failing which the advert or listings shall be designed or uploaded according to the Advertiser’s standards which the Client hereby agrees to accept.

3.2 The Client and/or its advertising agency shall be liable for the accuracy of all and any content [including text representation and illustrations] in respect of all advertisements published and shall also be responsible for all and any claims that may arise in respect thereof made against the Advertiser, including any costs that may be incurred in defending an action relative to such a claim on the scale as between attorney and own client costs.

3.3 The Client shall approve the adverts or listings in writing within five (5) working days and in the absence of such approval the adverts shall be deemed to be in order and accepted by the Client. In this regard it is the Client’s sole responsibility to check the accuracy of the adverts or listings and its failure to do so shall result in the adverts or listings being published as is.

4. Cancellations

4.1 Cancellations shall only be accepted within five (5) working days from date of signature of the booking/order form, failing which the Client shall be liable for 80% of the costs of the advert as booked/ordered.

4.2 E-Directories (Pvt) Ltd has incurred third party costs that shall be recoverable in their entirety, if the Agreement is terminated within the Initial Period (a) you shall immediately upon demand pay to us 80% of the Charges for the remainder of the Initial Period (“Early Termination Fee”). You agree that the Early Termination Fee is a genuine pre-estimate of our loss caused by your early termination of the Agreement and is not a penalty.

4.3 Cancellations or changes cannot be guaranteed in classified advertising and search engine submission listings between the time the advert or listing is ordered and the initial publication.

4.4 All orders are binding and are not subject to cancellation unless agreed upon by both parties in writing.

5. Payments

5.1 The Client hereby agrees that payment shall be due to the Advertiser upon the Client being furnished with proof of publication, whether by way of a hard copy or electronic copy , and undertakes to make payment to the Advertiser immediately upon being furnished with such proof of publication.

5.2 Interest at 7.5% per month shall be charged on all outstanding amounts due by the Client to the Advertiser calculated after three (3) calendar months from the date of proof of publication to the date of payment both days inclusive. 

5.3 The Client hereby accepts and agrees that no refunds shall be made to them in respect of any payments made by them to the Advertiser under any circumstances whatsoever. 

5.4 In the event an account is referred to a third party for collection, the advertiser agrees to pay collection and/or attorney fees, as well as court costs incurred in order to effect collection on an attorney and own client scale including collection commission.

5.5 The Advertiser's services and contracts are all billed in US$ (United States Dollars) or Equivalent currency.

6. Privacy 

6.1 All and any information provided by the Advertiser and its affiliates is owned by or licensed to the Advertiser and its affiliates and any user shall be not permitted to store, manipulate, analyze, reformat, print and display the information strictly for such user’s sole and personal use. It is strictly prohibited under any circumstances whatsoever for any user to publish, retransmit, redistribute or otherwise reproduce any information in any format to anyone nor shall any user be permitted to use any information in or in connection with any business or commercial enterprise, including without limitation, any securities, investment, accounting, banking, legal or media business or enterprise.

7. Warranty

7.1 The information is provided by the Advertiser and its affiliates to all and any users “as is” and without any warranties of any kind, either express or implied, relating thereto , including, without any limitation, any warranty in respect of the merchantability thereof or the fitness thereof for a particular purpose or use. 

8. Limitation of Liability

8.1 Neither the Advertiser nor its affiliates shall be liable in any manner whatsoever to any user or anyone else for any interruption, inaccuracy, error or omission, regardless of cause, in the information or for any damages, whether direct or indirect, actual or contingent, consequential or punitive resulting therefore.

8.2 The liability of the Advertiser shall be strictly limited to the granting of a credit to the Client or its advertising agency for as much of the space occupied by the advertisement as is materially affected by any error where the Advertiser may be responsible for an error including an error of translation. The Advertiser’s obligation to give such credit shall not apply to more than one incorrect insertion under any contract or order unless the Advertiser is notified of the inaccuracy prior to the deadline for repetition of the insertion.

9. Declaration

9.1 I, The above signatory give approval to E-DIRECTORIES (PVT) LTD, the use of the above data for my advertorial placement either for print or online purposes. I am aware of the amount stipulated above and acknowledge that this is a firm order and subject to cancellation within five (5) working days from the date of the signature above. For terms and conditions, please log on to